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Type: Posts; User: yvonne.milne

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  1. Replies
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    Hi Strato, After the error occurs in the App...

    Hi Strato,

    After the error occurs in the App Builder, can you check the lianja\error folder for an error.mem file? If you want to submit a ticket and attach the error.mem file, I will have a...
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    and you can also specify the path and filename...

    and you can also specify the path and filename with the switch:
    --debugfile target_file
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    Hi Strato, Yes you can. In...

    Hi Strato,

    Yes you can.

    In installation_drive:\lianja\debug.

    Regards,

    Yvonne
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    Also, for your earlier blank App Center screen -...

    Also, for your earlier blank App Center screen - do you get any error messages displayed as you start the App Center?

    Can you try it with the --tenancy switch? For --tenancy you specify the...
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    Hi Strato, Can you add the '--debug' command...

    Hi Strato,

    Can you add the '--debug' command line switch to your shortcut, then run again. After exiting the App Center, check the debug folder on the client and submit a ticket (sign in...
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    Hi Strato, On 96, if you remove the...

    Hi Strato,

    On 96, if you remove the --runtimedir switch from the shortcut, does it correctly load the App Center (and show the '...no published Apps...' message)?

    Regards,

    Yvonne
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    Hi Strato, Also, it has just been pointed out...

    Hi Strato,

    Also, it has just been pointed out to me that 177 is running 5.4 and the others 5.3.2. Did you do the upgrade part way through the tests? Where have you installed the App Center for...
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    Hi Strato, Can you delete appcentertiles.dbo...

    Hi Strato,

    Can you delete appcentertiles.dbo then log in again from 96. See if that has any effect and check if appcentertiles.dbo has been recreated.

    Regards,

    Yvonne
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    Hi Strato, 96 is not picking up...

    Hi Strato,

    96 is not picking up appcentertiles.prg which is an include in appcenter.rsp, but I do not currently see why this would be the case for 96 and not for the others. Are you able to...
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    Hi Strato, No, that should be allowing the...

    Hi Strato,

    No, that should be allowing the right-click as it is. Are you sure it is accessing the file you think it is?

    Regards,

    Yvonne
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    Hi Strato, Try a right-click on the App Center...

    Hi Strato,

    Try a right-click on the App Center page and it should give you access to the Web Inspector so you can check for any errors or anything unexpected in the files it is accessing.

    If...
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